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NRV911 Implements Text-to-911 Technology

The New River Valley Emergency Communication Authority implements Text-to-911 technology for individuals who cannot safely call 9-1-1 in a dangerous situation, or for those who are deaf, hearing impaired, or have a speech impediment. The New River Valley Emergency Communication Authority (NRV911) has successfully implemented Text-to-911 technology for individuals to report emergencies who cannot safely […]

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Montgomery County 911 Dispatcher Talks Woman Through CPR to Save a Man’s Life

By Katey Roshetko |  Posted: Thu 6:17 PM, Jan 10, 2019  |  Updated: Thu 9:24 PM, Jan 10, 2019   MONTGOMERY COUNTY, Va. (WDBJ) One phone call can change someone’s life forever and that’s what happens every day at the 911 call center in Montgomery County. It’s been one year since the NRV 911 Authority went live with Emergency Medical […]

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NRV 911 Dispatcher Uses Training To Help Save a Man’s Life

Dispatcher helped woman perform CPR on husband By Jessica Jewell – Weekend Anchor / Reporter Posted: 6:29 PM, January 09, 2019 Updated: 6:29 PM, January 09, 2019 CHRISTIANSBURG, Va. – A 911 dispatcher in the New River Valley is being hailed as a hero after helping save a man’s life. It’s all thanks to training […]

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NRV 911 Dispatcher Awarded Life Saver Pin

The New River Valley Emergency Communications Regional Authority recognizes Whitney Bedwell, who received a Life Saver pin today, for being instrumental in a cardiac arrest call at the New River Valley Mall on December 26, 2018. Lifesaving CPR instructions were provided via our EMD protocols through ProQA and the International Academies of Emergency Dispatch.  The […]

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NRV 911 Dispatchers Receive Golden Heart Award

  Christiansburg Rescue Chief, Joe Coyle, and Deputy Chief, Dustin Williams honored two NRV 911 communications officers with a Golden Heart Award today. Andrew Raines and Anthony Harmon were instrumental in the chain of survival for a Montgomery County resident suffering from a heart attack in July. Andrew and Anthony provided quick triage of the […]

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Hurricane Florence Storm Preparation Tips

Tips for preparing for significant weather. SUPPLIES: Portable radio. If your power goes out, radio will be your lifeline.  Extra food. Consider some foods that do not require cooking or refrigeration. Have a three-day supply on hand. Don’t forget your pets. Bottled water. One gallon of water per person per day for at least three […]

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NRV 911 Participates in 2018 EFFORT Event

Area first responders joined forces to develop a program focusing on our community of individuals with disabilities. Members of NRV 911 staff attended E.F.F.O.R.T. (Enabling Friends For Our Response Teams) on July 14th at the Christiansburg Recreation Center.  Working together with Montgomery County Sherriff’s Office, we provided opportunities for the community to learn how to […]

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NRV 911 Dispatchers Receive New ‘Lifesaving’ Training

MONTGOMERY COUNTY, Va. – Montgomery County dispatchers are using new training to enhance their calls and to make it easier for first responders. It’s called emergency medical dispatch, or EMD. It’s a program that trains dispatchers to provide lifesaving emergency medical instructions and information before first responders arrive. “I have full faith and confidence in this program […]

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