Mandatory 10-digit dialing (3-digit area code + the 7-digit telephone number) begins May 14, 2022 for Virginians living in the 540 area code region. Local calls made with just seven digits will not be connected. This is the second step in a June 2020 relief plan approved by the State Corporation Commission (SCC) to phase […]
The New River Valley Emergency Communication Authority implements Text-to-911 technology for individuals who cannot safely call 9-1-1 in a dangerous situation, or for those who are deaf, hearing impaired, or have a speech impediment. The New River Valley Emergency Communication Authority (NRV911) has successfully implemented Text-to-911 technology for individuals to report emergencies who cannot safely […]
By Katey Roshetko | Posted: Fri 5:51 PM, Jan 11, 2019 CHRISTIANSBURG, Va. (WDBJ) Two Montgomery County dispatchers have been awarded golden heart coins after helping save a man’s life. A few months ago, Andrew Raines and Anthony Harmon got a call that someone was having a heart attack. They got Christiansburg Rescue to the scene and […]
by Abigail Lefin & Cynthia Beasley | Thursday, January 10th 2019 NEW RIVER VALLEY, Va. (WSET) — A veteran communications training officer at New River Valley 911 says a recent call was a first for her. Whitney Bedwell has worked in public safety for 20 years, but during this call she helped save a life. […]
By Katey Roshetko | Posted: Thu 6:17 PM, Jan 10, 2019 | Updated: Thu 9:24 PM, Jan 10, 2019 MONTGOMERY COUNTY, Va. (WDBJ) One phone call can change someone’s life forever and that’s what happens every day at the 911 call center in Montgomery County. It’s been one year since the NRV 911 Authority went live with Emergency Medical […]
Dispatcher helped woman perform CPR on husband By Jessica Jewell – Weekend Anchor / Reporter Posted: 6:29 PM, January 09, 2019 Updated: 6:29 PM, January 09, 2019 CHRISTIANSBURG, Va. – A 911 dispatcher in the New River Valley is being hailed as a hero after helping save a man’s life. It’s all thanks to training […]
The New River Valley Emergency Communications Regional Authority recognizes Whitney Bedwell, who received a Life Saver pin today, for being instrumental in a cardiac arrest call at the New River Valley Mall on December 26, 2018. Lifesaving CPR instructions were provided via our EMD protocols through ProQA and the International Academies of Emergency Dispatch. The […]
Christiansburg Rescue Chief, Joe Coyle, and Deputy Chief, Dustin Williams honored two NRV 911 communications officers with a Golden Heart Award today. Andrew Raines and Anthony Harmon were instrumental in the chain of survival for a Montgomery County resident suffering from a heart attack in July. Andrew and Anthony provided quick triage of the […]
Tips for preparing for significant weather. SUPPLIES: Portable radio. If your power goes out, radio will be your lifeline. Extra food. Consider some foods that do not require cooking or refrigeration. Have a three-day supply on hand. Don’t forget your pets. Bottled water. One gallon of water per person per day for at least three […]
Area first responders joined forces to develop a program focusing on our community of individuals with disabilities. Members of NRV 911 staff attended E.F.F.O.R.T. (Enabling Friends For Our Response Teams) on July 14th at the Christiansburg Recreation Center. Working together with Montgomery County Sherriff’s Office, we provided opportunities for the community to learn how to […]