Frequently Asked Questions

EMERGENCY? DIAL 911 IMMEDIATELY If you are currently experiencing an emergency, please stop reading and call 911 now.

Know Before You Call. We’re Here to Help.

When an emergency is unfolding, the last thing you need is uncertainty about who to call.

At NRV 911, our dispatchers are ready to answer the call and send the right help as quickly as possible. But we also know that many people aren’t sure what should go to 911 — until they’re faced with a real situation.

This quick reference guide helps clear up the confusion. It gives you a simple, easy-to-follow way to know when to call 911, when to use the non-emergency number, and what information to be ready to provide.

And if you want a handy printable guide to keep at home, share with family, or post on the fridge, you’re in the right place.