General

NRV 911 Dispatcher Awarded Life Saver Pin

The New River Valley Emergency Communications Regional Authority recognizes Whitney Bedwell, who received a Life Saver pin today, for being instrumental in a cardiac arrest call at the New River Valley Mall on December 26, 2018. Lifesaving CPR instructions were provided via our EMD protocols through ProQA and the International Academies of Emergency Dispatch.  The […]

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NRV 911 Participates in 2018 EFFORT Event

Area first responders joined forces to develop a program focusing on our community of individuals with disabilities. Members of NRV 911 staff attended E.F.F.O.R.T. (Enabling Friends For Our Response Teams) on July 14th at the Christiansburg Recreation Center.  Working together with Montgomery County Sherriff’s Office, we provided opportunities for the community to learn how to

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NRV 911 Dispatchers Receive New ‘Lifesaving’ Training

MONTGOMERY COUNTY, Va. – Montgomery County dispatchers are using new training to enhance their calls and to make it easier for first responders. It’s called emergency medical dispatch, or EMD. It’s a program that trains dispatchers to provide lifesaving emergency medical instructions and information before first responders arrive. “I have full faith and confidence in this program

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NRV 911, EMS Realize Benefits of Emergency Medical Dispatch

The NRV 911 Authority launches new, Emergency Medical Dispatch (EMD) Program, giving dispatchers the training necessary to provide lifesaving pre-arrival emergency medical instructions.  When contacting 911, callers are now asked a series of questions by trained dispatchers in an effort to better assist with the emergency, as well as to gather and relay pertinent medical

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NRV 911 Invited to Speak at RU Criminal Justice Class

Recently, the NRV 911 Operations Manager (Deborah Stump) and Training Coordinator (Valerie D’Intino) were invited to speak to a Radford University criminal justice class. The class was Women in Law Enforcement where Deborah and Valerie shared what their roles are in the NRV 911 center, as well as: Background and history of the consolidated center

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Scholarship Awarded to NRV 911 Training Coordinator

Congratulations to Valerie D’Intino (NRV 911 Training Coordinator) on being awarded the NENA Professional Development Scholarship! In an effort to give back to the members of the Virginia Chapter of NENA, the Executive Board has created the Virginia Chapter of NENA Professional Development Scholarship program. The program was developed to allow eligible applicants to attend

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